Last updated: September 12, 2026
This page provides the company information for https://egpergola.ca, the Canadian online store of EG Pergola. EG Pergola is a brand of EG Aluminum, and this website is owned and operated by EG Aluminum. If you need to contact us about an order, a quote, a legal notice or the content of this site, the details below tell you who we are and how to reach us.
1. Website Operator
Legal name: EG Aluminum (operating as EG Pergola)
Brand: EG Pergola
Parent company and parent site: EG Aluminum – https://egaluminum.ca
Online store: https://egpergola.ca
EG Aluminum designs and supplies aluminum louvered pergolas (Piano and Equa), aluminum carports, side screens, sliding shutters, infrared heaters, LED lighting kits and related accessories to customers across Canada. egpergola.ca is the direct-to-consumer store through which these products can be configured, quoted and purchased online.
2. Head Office and Ontario Showroom
EG Aluminum (operating as EG Pergola)
550 Parkside Dr Unit A21
Waterloo, ON N2L 5V4
Canada
The Waterloo location is our head office and the address to use for written correspondence, legal notices and privacy requests. It is also our Ontario showroom, where you can see full-size pergola models, colour samples and accessories. Showroom visits are by appointment; contact us to book a time.
3. Québec Showroom
EG Aluminum (operating as EG Pergola)
2015 av. Francis-Hughes
Laval, QC H7S 2G2
Canada
Our Laval showroom serves customers in Québec and eastern Canada. Service is available in French and English. Please contact us in advance to arrange a visit.
4. Contact
Phone: (548) 255-6022
Email: info@egaluminum.ca
Website: https://egpergola.ca
The same email address is used for sales enquiries, quotes, order support, warranty claims, privacy requests and general questions. Please include your order number if your message concerns an existing order.
5. Business Hours
Monday to Friday. We are closed on weekends and on statutory holidays in Ontario and Québec. Emails received outside business hours are answered on the next business day. The online store at egpergola.ca accepts orders and quote requests at any time.
6. Payment and Taxes
The store runs on the Shopify platform. Payments are processed by Shopify Payments and the payment methods shown at checkout. All prices are in Canadian dollars (CAD), and GST, HST, QST or PST are calculated at checkout according to the delivery address. Our tax registration numbers appear on your invoice.
7. Responsible for Content
EG Aluminum is responsible for the content published on egpergola.ca, including product descriptions, specifications, prices, images and policies. We take care to keep the information on this site accurate and current, but errors can occur. Product listings are an invitation to order and not a binding offer; technical data, dimensions and load ratings are stated in good faith and may be updated without notice. If you find an error, please let us know at info@egaluminum.ca.
8. Copyright and Trademarks
The content of this website, including text, product descriptions, drawings, installation guides, 3D renders, photographs, videos, page layout and code, is protected by the copyright law of Canada and international treaties. Unless otherwise indicated, it is owned by EG Aluminum or licensed to us by our suppliers. You may view, download and print pages for your personal, non-commercial use in connection with a purchase or enquiry. Any other reproduction, distribution, modification or commercial use requires our prior written permission.
"EG Pergola", "EG Aluminum" and the associated logos are trade names and trademarks of EG Aluminum. Product names such as Piano and Equa identify our pergola models. Other product and company names mentioned on this site, such as Shopify, Google, Meta, TikTok, Pinterest and Judge.me, are trademarks of their respective owners and are used only to identify their products and services.
9. Image Credits
Product renders, configurator previews, showroom photographs and installation photographs on this site are © EG Aluminum or its suppliers and manufacturing partners, and are used with permission. Customer project photos are published with the customer's consent. Images are illustrative; colours, finishes and details may differ from the delivered product. If you believe an image on this site infringes your rights, contact us and we will review the matter promptly.
10. External Links
This website contains links to external websites, including our parent site egaluminum.ca, social media platforms, the websites of our service providers and, where applicable, installer partners. These sites are operated by third parties over whom we have no control. We are not responsible for their content, availability, privacy practices or the products and services they offer, and a link does not imply endorsement. When we added each link, we checked that the linked content did not appear unlawful. If you become aware of a problem with a linked site, please tell us and we will remove the link where appropriate.
11. Related Policies
- Terms and Conditions – the contract terms that apply to orders placed with us.
- Shipping & Returns Policy – delivery, inspection, cancellation, returns and refunds.
- Privacy Policy – how we handle personal information under PIPEDA and provincial law.
- Cookie Policy – the cookies and tracking tools used on this site and how to manage them.
12. Governing Law
This website is operated from Ontario, Canada. Use of the website and any purchase made through it are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in Ontario. Consumers in Québec retain the protection of the Consumer Protection Act of Québec, and consumers in other provinces and territories retain the mandatory protections of their local laws. See our Terms and Conditions for details.